Group Senior Technical Program Manager at DP World

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Software Development Lifecycle, Stakeholder Management, Third-party Tool Procurement, Governance, Risk Management, Cross-functional Leadership, Process Improvement, Strategic Planning, Delivery Management, Technical Communication, Resource Coordination

Industry

Logistics;Transportation;Supply Chain and Storage

Description

CORE RESPONSIBILITIES * Lead end-to-end delivery of technology initiatives into GSC, covering both software development lifecycles (Intake → Scoping → Planning → Development → UAT → Go-Live) and third-party tool lifecycles (Make/Buy → Procurement → UAT → Onboarding → Implementation). * Independently manage multiple concurrent programs, maintaining clear delivery plans, milestone tracking, risk registers, and decision logs. * Partner with other TPMs and Engineering leaders to coordinate dependencies, align delivery cadences, and ensure smooth handoffs across program tracks. * Serve as the primary point of contact for senior GSC and Technology stakeholders at the VP, SVP, and CTO level, providing clear, concise program status updates, risk/tradeoff summaries, and decision recommendations. * Drive structured program reviews and steerco forums, ensuring the right stakeholders are engaged at the right cadence with well-prepared materials. * Work closely with non-Tech PMO and Process teams in GSC to manage and continuously refine the initiative intake process, ensuring requests are properly scoped, prioritized, and handed off to delivery teams. * Travel frequently to Mumbai to build trusted relationships with GSC teams, understand operational context, and accelerate issue resolution that benefits from in-person engagement. * Act as a bridge between central Engineering/Product teams and GSC, translating technical plans into operationally relevant delivery milestones for GSC stakeholders. * Proactively identify bottlenecks across the intake-to-delivery pipeline and drive process improvements that increase predictability and throughput for GSC initiatives. * Evolve program tracking, reporting, and tooling to give stakeholders real-time visibility into delivery status. * Contribute to TPM community standards by sharing best practices, templates, and lessons learned from GSC delivery programs. REQUIRED QUALIFICATIONS * 10+ years of program management experience, with a strong track record of independently delivering complex, cross-functional technology programs. * Solid understanding of software development lifecycles and experience managing third-party tool procurement and implementation programs. * Proven ability to engage and influence senior stakeholders (VP, SVP, CTO level), with excellent communication skills that translate technical complexity into clear business language. * Experience working with non-technical PMO, Process, or Operations teams to manage intake pipelines and delivery governance. * Demonstrated ability to set up and run governance mechanisms including steercos, operational reviews, and risk forums. * Comfort working across geographically distributed teams, with willingness and ability to travel frequently to Mumbai. * Strong bias for continuous improvement consistently looking for ways to simplify processes, reduce friction, and improve delivery outcomes.

Responsibilities

Lead the end-to-end delivery of technology initiatives and third-party tool implementations for the Global Service Centre. Act as the primary liaison between engineering teams and senior stakeholders to ensure structured governance and operational alignment.