Group Travel Administrator at Airnorth

Darwin, , Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Group Travel Management, Customer Service, Tele-sales, Relationship Building, Time Management, Organizational Skills, English Proficiency, Sales Conversion, Booking Coordination, Communication Skills

Industry

Airlines and Aviation

Description

Are you passionate about travel, delivering outstanding customer service, and building strong customer relationships? Airnorth is seeking a motivated and detail-oriented Group Travel Administrator to support our growing Group Travel team and help deliver exceptional travel experiences for our customers. About the role This role is predominantly focused on managing inbound group enquiries; however, you will also proactively engage with prospective customers and organisations to promote Airnorth's group travel and charter services and identify new business opportunities. Key Responsibilities Working closely with the Agency & Commercial Manager, you will be responsible for converting group enquiries made for business and leisure into profitable high yielding sales results and coordinate bookings for a diverse range of customers, including schools, sporting teams, mining companies, community organisations, clubs, church groups, tour operators, and corporate travellers. About you To be successful in this role: 1 + year demonstrated experience within an airline/tourism or travel agency A positive attitude and a self-driven outlook with motivation to develop within the role Self-starter who can initiate and follow through with new group booking opportunities Hard worker with the ability to work efficiently, autonomously and as part of a team Confidence in both tele-sales and face-to-face communications Motivation to exceed KPIs and deliver results High level organisational and time management skills with an exceptional eye for detail Strong English proficiency, both written and verbal Outstanding relationship building and customer service skills at all levels Flexibility and ability to adjust to changing demands and unexpected ad-hoc tasks Ability to travel interstate when required Life at Airnorth Our people are at the centre of everything we do. We are guided by our core values of Safety, Integrity, Passion, Teamwork and Progress, which shape how we work, collaborate and deliver for our customers every day. We also offer a range of benefits to support your wellbeing and lifestyle, including: Discounted domestic and international travel Health insurance discounts Gym membership benefits Access to an Employee Assistance Program (EAP) To apply, you must have the legal right to live and work in Australia. Shortlisting will commence immediately, and Airnorth reserves the right to close this vacancy prior to the advertised closing date. The Airnorth Family More than just a business, Airnorth are a part of the social and economic fabric of northern Australia, and vital to many of our clients. The symbiotic relationship between our people, our clients and the communities makes us truly different. This year Airnorth celebrates mastering Australia’s northern skies for over 45 years. Whilst we remain true to our Territory roots and continue to maintain our headquarters in Darwin employing over 225 staff across administration and operational capacities, we recently opened a new office base in the heart of metropolitan Perth, Western Australia. The business divisions that make up Airnorth and how we transform the way our customers travel consist of: CAMO Commercial Corporate Services Engineering Finance Flight Operations Ground Operations Human Resources Safety and Compliance We’re proud of everything we’ve achieved as a regional airline. It’s our people who make us who we are, and as we continue to evolve as a business, it’s the passion, knowledge and pioneering vision of our team that inspires and motivates us to deliver on our promise: to provide our customers with the best in class regional air services, specialising in connecting people to unique and often difficult to reach destinations.

Responsibilities

Manage inbound group travel enquiries and convert them into profitable sales for business and leisure clients. Coordinate bookings for a diverse range of customers including corporate travellers, schools, and community organisations.