Groups and Events Coordinator at Hilton Hotels & Resorts

Vila Nova de Gaia, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contract Preparation, Budget Negotiation, Event Development, System Updates, Client Interaction, Problem Solving, Organization, Planning, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, English Fluency, Portuguese Fluency

Industry

Hospitality

Description

A Groups and Events Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. What will I be doing? As a Groups and Events Coordinator, you will work following the events that occur in the Hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards: Receive groups and events and keep up to date the hotel even output Draw up contracts for groups and events Insert Rooming List in the system, update payment instructions and enter important information relevant to the group Negotiate budgets with customers Develop events Work Orders in the system with all relevant information Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.) Perform monthly report groups and update closing information groups Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen Act directly with the guest or client during the stay of groups and events Participate in special activities such as secretaries of cocktails, welcome tour groups, etc. Ensure that all client requests are answered efficiently and with agility What are we looking for? A Groups and Events Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Graduate or MBA in Management, Hospitality and Marketing Previous sales groups and events, preferably in Hospitality Ability to analyze and manage multiple tasks Ability to solve problems quickly and efficiently Sense of organization and planning Good computer skills including Excel, PowerPoint and Word Proactive approach to meet deadlines and objectives Fluent in English and Portuguese What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

The Coordinator manages groups and events from initial customer contact through contract preparation, execution, and post-event follow-up, acting as the primary liaison between the customer and the hotel's commercial and operational departments. Key duties include drawing up contracts, managing rooming lists and payment instructions in the system, negotiating budgets, and ensuring all guest requests are handled efficiently.