Groups & Events Coordinator at Brown's Hotel

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

0.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Coordination, Group Sales, Hospitality Management, Client Relationship Management, Leadership, Revenue Maximization, Upselling, Organization, Communication, Team Motivation, Bespoke Experience Design, Sales Conversion

Industry

Hospitality

Description

Our Hotel Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality. Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. Brown's Hotel is London's first hotel. It opened its doors on Albemarle Street in 1837. Since then we have hosted famous guests from all walks of life. Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries. Your key responsibilities As the Groups and Events Coordinator at Brown’s Hotel, you will be instrumental in driving the success of our events business. You will lead the Groups & Events Services Team in managing all incoming group and event enquiries and converting them into seamless, successful sales. This role is perfect for a highly organised, proactive individual who is passionate about hospitality and thrives in a dynamic, client-focused environment. As a valued part of the Forte family, you will: Manage the end-to-end process of group bookings and event coordination Work closely with clients to understand their needs and tailor bespoke experiences Collaborate with the Sales, F&B, and Operations teams to ensure exceptional event delivery Drive revenue by maximising event conversions and upselling opportunities Maintain accurate event records and ensure smooth communication across departments Lead, support, and motivate the Events Services Team to meet targets and deliver outstanding service Who we are looking for We are looking for an enthusiastic and dedicated Groups and Events Coordinator who is passionate about embracing the unique qualities of our hotels and guests. We desire a team member who brings: Proven experience in events, group sales, or hospitality Excellent communication, organisation, and leadership skills A proactive, sales-driven mindset with a focus on guest satisfaction Confident team player with the ability to inspire and guide others Commitment to high professional standards and global service excellence Why join us at Rocco Forte Hotels? Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks: Discounted rates across our collection of iconic hotels - £25/€30 per night 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products Extensive learning and development opportunities Meals on duty Social activities and events Recognition programs & Annual awards Gym Membership Discounts Enhanced Maternity & Paternity Pay Pension Scheme Season Ticket Loan / Cycle to Work Scheme Employee Assistance Programme Ready to take your next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.

Responsibilities

Lead the Groups & Events Services Team to manage incoming enquiries and convert them into successful sales. Coordinate end-to-end group bookings and collaborate with internal departments to ensure exceptional event delivery.