Groups & Events Manager at Accor

Accra, Greater Accra Region, Ghana -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Planning, Coordination, Client Relationship Management, Sales, Food & Beverage, Culinary, BEO Preparation, Upselling, Site Inspections, Billing Management, Team Training, Time Management, Commercial Acumen, Hospitality Software Proficiency, Communication, Problem-Solving

Industry

Hospitality

Description

Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Job Description The Role Step into a dynamic and creative leadership role as our Groups & Events Manager. In this essential position, you will be the driving force behind our MICE (Meetings, Incentives, Conferences, and Exhibitions) and social events segments, delivering unforgettable experiences for our clients while maximizing banquet and group revenue. What You Will Be Doing As a key driver of our events success, you will: Oversee the end-to-end planning, coordination, and execution of all group bookings, meetings, and events to ensure flawless delivery. Act as the primary point of contact for clients, building strong relationships and deeply understanding their unique event requirements from inquiry to completion. Collaborate closely with the Sales, Food & Beverage, Culinary, and Rooms divisions to ensure seamless communication and operational alignment across the hotel. Prepare highly detailed Banquet Event Orders (BEOs), group resumes, and event itineraries to guide operational teams effectively. Drive upselling initiatives for event spaces, catering packages, and audiovisual services to maximize departmental profitability. Conduct engaging site inspections and client meetings to showcase the property’s capabilities and help secure new group business. Manage event billing, ensure accurate finalization of accounts, and follow up with clients post-event to gather feedback and encourage repeat bookings. Train, mentor, and inspire the events team to maintain exceptional service standards and cultivate a high-performing, guest-centric culture. Qualifications Your Skills and Qualifications Proven track record as a Groups & Events Manager, Event Planner, or in a similar leadership role within the hospitality industry. Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field. Exceptional organizational and time-management skills, with the agility to manage multiple complex events simultaneously under tight deadlines. Strong commercial acumen with a clear focus on maximizing event revenue and understanding departmental budgets. Advanced proficiency in hospitality sales and catering software (such as Opera, or similar systems) and the Microsoft Office suite. Excellent written and verbal communication skills, tailored to build rapport with diverse clients, stakeholders, and internal teams. A proactive, problem-solving mindset with the ability to adapt quickly to changing client needs and unexpected operational challenges. A deep commitment to hospitality and a passion for crafting memorable, high-quality experiences for every group and guest. Additional Information Your team and working environment: At Movenpick Ambassador Hotel Accra, we're more than just colleagues – we're a family! Experience a supportive and inclusive work environment where everyone contributes to our success. Enjoy fun activities, celebrate achievements together, and grow your career with a business-driven team that values your contributions. Be part of something special. Our commitment to Diversity & Inclusion: Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration. Why work for Accor? With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality. Become a Heartist®, and let your heart guide you into a world where life pulses with passion. Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Groups & Events Manager will oversee the end-to-end planning, coordination, and execution of all group bookings, meetings, and events, acting as the primary client contact. This role involves collaborating across hotel divisions, preparing detailed event documentation, driving upselling initiatives, and managing event billing to maximize banquet and group revenue.