Job Title: GROW Support Assistant
Contract Type : Fixed Term for 12 months
Salary: £25,673.65 per annum
Working Hours : 37.5 hours per week
Working Pattern : Monday to Friday 9am to 5pm
Location : 6 months working at Powerhouse Liverpool and 6 months working at Shaw Street Liverpool

ABOUT YOU

We are looking for someone with:

• Lived experience of multiple disadvantage (including but not limited to; homelessness, the criminal justice system, mental ill-health and substance misuse) or limited work experience
• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs

We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to make positive choices, develop new ways of thinking and take steps towards independence, by:

• Assisting in the planning and delivery of a range of personalised support and move-on plans
• Understanding the risk management process and assisting the team to organise and undertake regular reviews of support and risk
• Inspiring and motivating customers to meet agreed outcomes and develop life skills
• Assisting customers with day-to-day support and tenancy-related matters
• Assisting the team to identify and promote opportunities for employment, education and training and support customers to access them
• Signposting customers to appropriate external support services, such as food banks and other community resources
• Supporting customers to be ‘tenancy ready’, enabling successful move on
• Supporting customers to be financially independent through budgeting plans and maximising income
• Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals
• Empowering customers to move towards self-management of their medication by following Riverside’s medication procedure
• Maintaining and updating clear, accurate and strengths-based records on the appropriate digital platform
• Assisting in the promotion of customer involvement and consultation
• Assisting with the delivery of a range of group work sessions