ESSENTIAL REQUIREMENTS

• Proven experience in office and customer facing environments
• Good organisational skills
• Excellent communication and interpersonal skills
• Manage confidential data
• Ability and aptitude to learn new skills quickly
• Flexible approach
  We are looking for someone who is self-motivated with the ability to work in an organised and efficient manner, have attention to detail, excellent communication skills, good interpersonal skills and are flexible and co-operative.

ABOUT US

At the heart of our Strategy for 2030 and Beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.
Located in the centre of the UK’s second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.
Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.

KEY RESPONSIBILITIES

Maintain efficient administrative systems, both manual and electronic, to support team activities, including updating the Accommodation software
Assist with front facing, telephone and email enquiries, responding in a professional and timely manner
Raise accommodation and conference fee invoices using the university’s ERP system, manage the collection of payments including arrears chasing and holding debt clinics
Raise requisitions for purchase orders and process invoices from suppliers using the ERP system
Work outside of core hours to support University and operational requirements throughout the year