ESSENTIAL REQUIREMENTS

• Educated to degree level or possess equivalent experience
• Proven administrative, IT, and customer service experience in a complex environment
• Ability to work independently, use initiative, and propose effective solutions
• Highly organised with excellent attention to detail
• Excellent IT skills, including Microsoft Word, Excel, Access, and PowerPoint
• Professional, confident, and courteous communication skills, suitable for working with senior staff, external partners, and students

DESIRABLE SKILLS

• Experience with budget monitoring, purchasing, and international travel arrangements
• Previous experience in an educational or creative environment, particularly within Music or the Performing Arts

ABOUT US

At the heart of our Strategy for 2030 and Beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.
Located in the centre of the UK’s second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.
Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.

ABOUT THE ROLE

Royal Birmingham Conservatoire (RBC) is seeking to appoint a dedicated and detail-oriented Principal’s Office Administrator to join our team on a permanent basis.
You will play a crucial role in supporting the Principal’s Office with a wide range of administrative duties, working closely with the Principal, Vice Principals, and colleagues across RBC, Birmingham City University, and external organisations.
This is an excellent opportunity for a motivated and proactive individual looking to build a career in administration within a vibrant, creative, and highly respected educational institution.

KEY RESPONSIBILITIES

• Provide proactive administrative support on a day-to-day basis
• Maintain accurate records of Visiting Lecturers, including processing timesheets, creating payroll imports, tracking hours and expenses, and managing recruitment processes
• Monitor budgets across Music (including Junior Conservatoire) and Acting departments
• Support general administrative tasks such as raising purchase orders, arranging travel, and servicing meetings
• Respond professionally to queries from staff, students, and visitors
• Assist other team members and provide cover when required