Growth Account Manager at Remote

São José da Laje, Alagoas, Brazil -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

134350.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales Cycle Management, Customer Relationships, Upselling, Cross-Selling, Sales Processes, Salesforce, Outreach, Communication Skills, Self-Motivation, Time Management, Business Acumen, Resilience, Team Collaboration, Presentation Skills, Forecasting

Industry

Human Resources Services

Description

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you: The opportunity to manage the entire sales cycle, from retaining existing customer investment and identifying new expansion opportunities to executing upsell and cross-sell strategies. Present Remote’s suite of services to our existing Scale customers, creating pathways for upselling solutions and ensuring the completion of the business cycle. This position is an opportunity to own and nurture customer relationships. As a key player of the Expansion organisation, you will take charge of customer relationships including retention/usage initiatives, and cross-sell and upsell opportunities. Collaborate seamlessly with cross-functional teams, ensuring the success of our customers in every aspect. This role offers a multifaceted experience, allowing you to make a lasting impact on customer satisfaction and business growth. What you bring: Experience in retaining and growing existing accounts, driving net new expansion bookings as well as upselling/cross selling opportunities within Remote’s smaller customer accounts Success in building key customer relationships across different levels of personas, to then promote our product portfolio for up-sell and cross-sell opportunities Ability to create and execute sales motion and tactics to consistently grow revenue per account. Confidently develop pipeline, forecast outcomes and provide accurate reporting data Good knowledge of sales processes, including utilising Salesforce and Outreach (or a similar sequencing tool), amongst other tools, to manage your Book of Business at Scale Ability to articulate Remote's unique value proposition through both written and verbal communication 1+ years of Account Executive/Account Management closing experience preferable, or related SaaS sales experience Excellent verbal and written communication skills. Business fluency in English is essential Highly self-motivated with ambitions to be in a closing role Self-directed and able to work independently and as an active member of the team Resilience and perseverance with a positive attitude, and able to perform under pressure Strong business acumen, and a high level of integrity and work ethic Efficient in multitasking, prioritisation, and time management Key responsibilities Meet and exceed sales quota based on role level and manage the entire sales cycle for a book of business Identify new expansion, upsell and cross-sell business opportunities and push through the sales motion and cycle Presentations/Demonstrations to existing customers on Remote’s suite of services and create opportunities from existing customers to upsell solutions. Work with other cross-functional teams to ensure customer success, including Support and Customer Success Teams Practicals You'll report to: Manager, Account Management Team: EMEA and AMER Sales Location: Anywhere in the World (EMEA timezone for EMEA clients, AMER timezone for AMER clients) Start date: As soon as possible Remote Compensation Philosophy Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. The On-Target Earnings for this position is between $47,750 - $134,350. The base salary is 50% Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. Application process Interview with recruiter Video Pitch Hiring Manager Interview with future manager Discovery Mock Call Exercise Interview with future executive Bar Raiser Interview Prior employment verification check(s) Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $47,650—$134,350 USD Benefits Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.

Responsibilities

Manage the entire sales cycle for a book of business, focusing on customer retention and identifying new expansion opportunities. Collaborate with cross-functional teams to ensure customer success and satisfaction.