Growth Director, Meal Programs & Emerging Opportunities (Remote) at ezCater, Inc

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

275238.0

Posted On

23 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Growth Strategy, P&L Literacy, Stakeholder Management, Commercial Instincts, Matrixed Delivery, Experimentation, Market Expansion, Customer Outcomes, Product Management, Sales Strategy, Onboarding, Utilization, Reliability SLAs, Unit Economics, Collaboration, Communication

Industry

Software Development

Description

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. The Growth Director, Meal Programs and Emerging Opportunities is the single‑threaded business owner, with a GM mindset, for ezCater’s meal programs, accountable for end‑to‑end outcomes across acquisition, activation, utilization, retention, and contribution margin. The role sits in Growth with a tight partnership to Product & Technology, Ops, Implementation, and Enterprise Support, and steers a lean core team while orchestrating embedded, shared resources across functions. Reports to the VP, Growth Marketing. What You'll Do: Oversees the commercial performance of Meal Programs and the operating model to scale it (sales motion, onboarding, utilization, reliability SLAs, and unit economics) Orchestrates embedded Product/Engineering/Design capacity within the Native Apps and platform teams Owns the go-to-market strategy and positioning for Meal Programs (employer-subsidized and employee-funded), including value prop, targeting, pricing/packaging, competitive differentiation, market expansion roadmap, and implementation model, in partnership with Marketing and Sales Collaborates with Operations, Implementation, and Enterprise Support to ensure optimal supplier growth and customer outcomes Runs an experiment portfolio (across activation, utilization, subsidies, communications) and collaborates with key customers and partners to determine product/GTM priorities In addition to Meal Programs, drives identification and execution of new growth vectors in collaboration with the Brand and Customer Research, Partnerships and Demand Sales teams Owns evaluation and piloting of new categories and alternative service models, including a meal card option for Meal Programs, food trucks, full service catering, etc What You Have: 10+ years in high‑growth B2B2C, marketplace, or programs with complex GTM, including 4+ years in a Growth-related role Demonstrated P&L literacy and ability to optimize unit economics while scaling (can be in partnership with an FP&A team) Track record orchestrating matrixed delivery with P&T and shared services Strong commercial instincts (pricing/packaging, segmentation, channel) paired with test‑and‑learn rigor Comfortable operating at portfolio altitude and in the details (cadence, dashboards, incidents) Excellent stakeholder management and executive communication skills "The national total target cash compensation range for this position, including base salary and bonus target, is $188,696-$275,238 annually*. *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy. #BI-Remote

Responsibilities

The Growth Director oversees the commercial performance of Meal Programs and is accountable for end-to-end outcomes across acquisition, activation, utilization, retention, and contribution margin. They also own the go-to-market strategy and collaborate with various teams to ensure optimal supplier growth and customer outcomes.