POSITION OVERVIEW

The Growth Enablement Coordinator – Outreach, Engagement, Brand & Sales plays a vital role in driving sustainable growth for Vines Therapy. This dynamic role combines client acquisition, community engagement, brand marketing, and sales support—all underpinned by accurate record-keeping and data management.
This is a hands-on, proactive role responsible for implementing activities that generate client leads, engage community partners, build brand visibility, and support sales outcomes.

KEY SKILLS & ATTRIBUTES

• Strong written and verbal communication skills
• Confident engaging directly with clients, referrers, and community stakeholders
• Organised, detail-focused, and proactive
• Skilled in maintaining accurate records and databases
• Creative thinker with an eye for storytelling and engaging content
• Proficient with digital tools:
• CRM systems
• Social media platforms
• Email marketing tools
• Canva or similar design software
• Able to juggle multiple priorities and deadlines
• Professional, friendly, and aligned with Vines Therapy’s mission
• Willingness to travel for events and community activities

QUALIFICATIONS & EXPERIENCE

• Tertiary qualification in Marketing, Communications, Business, or a related field—or equivalent practical experience
• 1–3 years’ experience in:
• Client acquisition, sales support, or business development
• Marketing, digital media, or community engagement
• CRM and data management roles
• Experience in health, allied health, or professional services is an advantage but not essential

• Manage client lead generation via CRM systems, website inquiries, and community networks
• Follow up with prospective clients via phone, email, or social channels to:
• Explain Vines Therapy services
• Encourage completion of intake forms
• Answer service-related questions
• Qualify leads to identify potential high-fit clients
• Coordinate and deliver client-facing presentations or introductory calls as needed
• Collaborate with the Executive Director on proposals and service agreements
• Track, report, and analyse lead conversion and sales metrics
• Support sales activation for new services or programs through targeted outreach campaigns