Growth Operations Coordinator at OTJ Architects

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

73000.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Integrity, Event Planning, Logistics Coordination, Time Management, CRM Management, Pipeline Management, Feedback Solicitation, Client Record Maintenance, Meeting Preparation, Follow-up Development, Report Preparation, Win Strategy Implementation, Office 365, Confidentiality, Customer Service, Interpersonal Skills

Industry

Architecture and Planning

Description

Growth Operations Coordinator (Hybrid) Job Description: We are seeking a Growth Operations Coordinator to assist in the delivery of high‑impact projects while ensuring data integrity across systems and solutions. Responsibilities: * Attends select local events to cultivate new contacts, deepen relationships, and educate clients on OTJ’s value and offerings * Assists Team Members with OTJ-hosted events by planning and coordinating logistics and attendance. * Demonstrates superior attention to detail, organizational skills, and effectively manages time to execute upon assigned tasks within set deadlines * Coordinates updates to assigned Studio, BD, and CRM pipelines (opportunities, contacts, accounts) * Actively monitors CRM inbox for studio pipeline management * Solicits formal and informal feedback from studios on pipelines (opportunities, contacts, accounts) * Maintains detailed client records and captures client and/or broker/PM feedback in CRM * Leverages CRM to prepare detailed and researched BD preps in preparation for key meetings and interviews * Assists in the development of bespoke client follow-ups that advance the firm’s win rate (tee-ups, direct emails, etc.) * Supports senior BD team members with CRM Pipelines * Coordinates pipeline reviews with assigned studios by preparing reports and gathering information * In partnership with senior BD team members, proactively guides studios to implement win strategies and further develop relationships * Inputs and updates CRM to connect all relevant dots and strategize next steps * Leverages CRM tools for Studio, BD, and Senior BD Pipeline Management and Initiative Development Qualifications: * 1-5 years of experience * Bachelor’s degree in business, communications, marketing, real estate, or a related field * Proficiency in Office 365 products (Outlook, Word, Excel, Teams, etc.) * Superior communication skills * Ability to adhere to the strictest level of confidentiality with a customer service mindset * Excellent interpersonal skills and superior Emotional Quotient (EQ) * Proficiency in the use of CRM tools (Salesforce), Deltek, and Costar * Knowledge of the A/E/C industry preferred About OTJ: OTJ is a premier architecture and design firm with offices in Washington, D.C., New York City, Miami, San Francisco, Boston, Dallas, and Chicago. For 30 years we have experienced an unparalleled and uninterrupted growth trajectory fueled by the design of award-winning projects for leading organizations across North America. We pride ourselves on our diverse and inclusive team as we continue our dynamic growth. We are now poised to further expand our reach and believe your skills and experience will be an asset to the ongoing success of our team. We are confident that OTJ will offer you the opportunity to do your best, most creative work in a dynamic atmosphere that welcomes fresh ideas. Application: Qualified candidates should send resume to HR@otj.com. Email must include if authorized to work in the US without sponsorship (Bonafide qual for openings).

Responsibilities

This role involves assisting in high-impact projects while ensuring data integrity across various systems, including attending local events to cultivate contacts and educate clients. Responsibilities also focus heavily on coordinating updates and managing pipelines within the CRM for Studio, Business Development (BD), and senior team members.