Growth Product Manager at PDQ

South Salt Lake, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Growth, SaaS, PLG, Data Analysis, A/B Testing, User Journey Optimization, Cross-functional Collaboration, User Research, KPI Development, Onboarding Tools, SQL, Amplitude, Mixpanel, Experimentation, Communication

Industry

Software Development

Description

Job Description: This full-time role is based in Salt Lake City, UT, within commuting distance of our South Salt Lake City headquarters. This role reports directly to the VP of Growth & Operations. As a Growth Product Manager, you will play a crucial role in getting users activated, driving engagement, and ensuring a smooth customer journey that drives positive retention outcomes. As a product-led growth company with a dual sales-led and self-serve motion, your ability to diagnose, own, and resolve onboarding barriers will be critical to our success. What you'll be doing: Diagnose barriers to customer activation/engagement and operationalize solutions Create, test, and iterate on flows that improve time-to-value and increase conversion from trial/free to paid users Analyze and optimize: Use data to identify friction points in the user journey, prioritize opportunities, and run A/B tests to improve conversion and retention Collaborate cross-functionally: Work with Product, Engineering, Design, Marketing, Sales, and Customer Success teams to implement growth experiments and onboarding improvements Leverage PLG strategies: Implement self-serve onboarding experiences, in-product guidance, and personalized touchpoints to drive engagement Develop and track KPIs: Define and measure success metrics (e.g., PQL rate, activation rate, time-to-value, trial-to-paid conversion, etc.) Understand user needs: Conduct user research and analyze behavior to inform onboarding enhancements Support leadership with board reporting and strategic recommendations Nice-to-have: experience with onboarding tools (e.g., Appcues, Pendo, Chameleon, Userpilot) We're looking for people who have: 2+ years of product management or growth experience (ideally in a SaaS or PLG environment) Strong analytical skills: Comfortable running robust analysis and working with analytics tools to inform A/B tests and user funnel optimization (e.g., Amplitude, Mixpanel, SQL is a plus) User-centric approach: Ability to synthesize qualitative and quantitative insights to enhance user activation Hands-on experimentation: Experience running experiments and iterating on product-led initiatives Who you are: Ownership: Proactive, organized, and accountable, with a focus on delivering results and driving customer engagement Honesty: Transparent, empathetic, and have integrity in all interactions Collaboration: Skilled at working cross-functionally and foster a culture of collaboration. Excellent oral and written communication skills Improvement: A strong work ethic, attention to detail, and a desire to learn and grow Self-starter, with demonstrated perseverance or initiative to grow PDQ Perks & Benefits: PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including: 4-Day Work Week Equity Managers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance Company Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you are Health Savings Account (HSA) and wellness incentives Quarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.

Responsibilities

This role focuses on activating users, driving engagement, and ensuring a smooth customer journey to achieve positive retention outcomes by diagnosing and resolving onboarding barriers. Responsibilities include creating and iterating on flows to improve time-to-value, running A/B tests, and collaborating with various teams to implement growth experiments.