TLDR

You’ll be hands-on in improving the real-world behavior of our AI systems — tracing and fixing runtime issues, building agent simulators, designing LLM evals and QA tools, and interfacing with client data. This is a role for builders who like prompt-level debugging, LLM system testing, and building infrastructure that improves our AI agents’ performance.

ABOUT US: JOIN THE TEAM MAKING LIFE-SAVING DRUGS ACCESSIBLE

The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus’s autoimmune condition worsened while battling insurance denials.

Over 50% of critical prescriptions are abandoned due to:

• Cost barriers: Patients with high copays are 5x more likely to abandon treatment
• Insurance maze: Complex prior authorizations block access
• Logistical challenges: Coordinating medical visits for treatments

Our solution: Neon’s technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance.
Join our mission: We want to live in a world where every patient can navigate the healthcare system with ease, especially when it matters most. Help us ensure that access to medicine is determined by clinical need—not bureaucracy or financial constraint. When Neon succeeds, patients access life-saving treatments without bankrupting their families, while we build an AI automation powerhouse serving healthcare’s biggest enterprises.

EXPERIENCE

Standout IC in a growth or GTM team who unlocked tangible value and can show results.

• Experience in startup GTM or growth roles, ideally during Series A/B scaling and ready to roll up your sleeves at a seed-stage.
• Ability to craft compellling, high-quality content: blog posts, ad creative, short-form video, etc.
• Early in your career with demonstrated talent, hustle, and creativity.

Build Neon’s go-to-market engine alongside the head of GTM and CEO. Prioritize ruthlessly, self-direct, and chase leverage wherever it lives.

Some examples of what you might work on:

• Create content that drives thought leadership and demand, crafting messages with clarity and hype.
• Spin up growth systems: SEO, paid ads, retargeting, referral loops. Recruit and manage agencies/contractors for these functions as needed.
• Plan and run industry events end-to-end, converting attendees into advocates and customers.
• Develop sharp sales collateral: decks, one-pagers, positioning guides.
• Architect outbound campaigns (Apollo, Outreach, etc.) targeting pharma decision-makers, testing messaging, and iterating fast.
• Maintain outbound deliverability (domains, DMARC/DKIM).
• Run rapid experiments to test channels, messaging, and processes.
• Build GTM infrastructure in Notion and Clay, automating workflows where possible.