GSA - Front Office at Accor

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hotel Management, Multi-tasking, Problem Solving, Service Orientation, Interpersonal Skills, Teamwork, Flexibility, Initiative, Sincerity, Customer Service, Attention to Detail, Housekeeping Standards, Guest Interaction, Conflict Resolution, Safety and Security, Knowledge of Opera

Industry

Hospitality

Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Provide high level of service standards. Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services Qualifications Your experience and skills include: Relevant diploma / degree in Hotel Management. Excellent multi-tasking, problem solving, service orientation and interpersonal team skills. Displays high level of flexibility, initiative, sincerity and team work. Knowledge about Opera would be an advantage.

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Responsibilities

The role involves maintaining cleanliness and hygiene in the hotel to ensure guest satisfaction and organizational profitability. Responsibilities include cleaning guest rooms, public areas, and ensuring safety and security of hotel property.