GSA-Front Office at Accor
Hyderabad, Telangana, India -
Full Time


Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Multi-tasking, Problem solving, Service orientation, Interpersonal skills, Teamwork, Flexibility, Initiative, Opera software, Up-selling, Front office operations

Industry

Hospitality

Description
Job Description GSA-Front Office First impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Qualifications Your experience and skills include: Relevant diploma / degree in Hotel Management. Excellent multi-tasking, problem solving, service orientation and interpersonal team skills. Displays high level of flexibility, initiative, sincerity and team work. Knowledge about Opera would be an advantage. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The GSA-Front Office is responsible for managing guest arrivals, departures, and daily front office operations to ensure a memorable experience. They must maintain high service standards, promote hotel facilities, and address guest requests promptly.
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