GSC & Customer Service Specialist at JT International S.A.

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supply Chain, Customer Service, SAP ECC, SAP IBP, Logistics, Microsoft Office, Organizational Skills, Collaboration, Accounts Receivable, Accounts Payable, Order Processing, Transport Documentation, Material Supply, Project Management, Communication, Problem Solving

Industry

Tobacco Manufacturing

Description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now! Learn more: jti.com Job Title: Global Supply Chain & Customer Service Specialist Location: Warsaw, Poland Global Supply Chain & Customer Service Specialist About the position: At JTI, we offer an ambitious career opportunity that will allow you to be part of a world-class team dedicated to excellence. As a Global Supply Chain & Customer Service Specialist, you will play a pivotal role in managing operations within the GBS scope. This includes the vital task of supplying materials to JTI Factories and 3rd Party Partners. Work closely with a diverse range of collaborators including service providers, factories, Markets and Global Logistics, Finance, R&D, and other functional partners. Provide efficient support for Customer Service and Supply Chain processes in SAP ECC, IBP, and Transportation Modules. Ensure high-quality operational support for dedicated Factories & Customers. Deliver and bill products flawlessly Responsibilities Coordinate the phase-in and phase-out of the portfolio for designated markets/customers Process Sales and Purchase Orders within SAP ECC/IBP, ensuring all parameters are accurate and completed in a timely manner for detailed order output Ensure continuous supply and process shipments of commodities minimizing write-offs based on the customer's requirements in collaboration with factories, suppliers, freight forwarders, carriers and warehouses resulting in order fulfilment Collaborate with Finance for any related to Accounts Receivable/Accounts Payable matters and month /quarter/year-end closing Liaise with forwarders/carriers for transport document establishment Build company service-related purchase orders as recorded Requirements High School Diploma and/or Commercial Diploma 3-5 years of experience in Supply Chain and Customer Service in a multinational company. At least 12 months in a GSC&CS Associate role Proficient in English (written & spoken). SAP Hana experience or other ERP systems Logistics knowledge Familiarity with Microsoft Office (Excel, Word, and PowerPoint) Excellent organizational skills and the ability to manage multiple tasks and projects simultaneously Are you ready to join us? Build your success story at JTI. Apply now! Next Steps: After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type. At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know. JTI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request. If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.

Responsibilities

The Global Supply Chain & Customer Service Specialist will manage operations within the GBS scope, ensuring the supply of materials to JTI Factories and 3rd Party Partners. Responsibilities include processing sales and purchase orders, ensuring continuous supply, and collaborating with various functional partners.