GTB and Commercial Operations Head at Mashreq Careers

, , Egypt -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Trade Finance, Payments, Commercial Banking, Digital Products, Operating Model Design, Client Experience, Regulatory Compliance, Transaction Processing, Credit Operations, Supply Chain Finance, Strategy Alignment

Industry

Banking

Description

Design and Lead GTB & Commercial Operations, establish efficient Operating Model that promote Mashreq culture, vision & Brand. Oversee and excel the performance of Trade, Payments & Commercial Banking Operations across all Corporate & Business Banking LOBs on both Conventional and Digital Products and Services delivered to Targeted Segments of Customer and through related service delivery channels. Set up world class Client Experience by delivering the best operations performance as one of the Brand Building Blocks to maximize customers’ loyalty to Mashreq Brand and profitability by highly skilled and committed staff. Align Egypt Trade & Commercial Operations Strategy with Mashreq Group Strategies in terms of Processes, Systems and Structure considering Local and International Regulations Lead Transactional Operations Expansion in NEO Corp & NEO Biz with migrating Conventional Transactions to Digital Operation Scope: Commercial Operations (Commercial Middle Office, Commercial CAM, Wholesale Credit Ops) Foreign Trade Centre (Import, Export, Letter of Credit, Letter of Guarantee, Discounting and Factoring) Payments and Clearing (Cheques discounting, Truncation, Mindgate, Supply Chain Finance…etc) The leading financial institution in MENA While more than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

Responsibilities

The Head will design and lead GTB & Commercial Operations, establishing an efficient Operating Model that aligns with the Mashreq culture and vision. This involves overseeing and excelling the performance of Trade, Payments, and Commercial Banking Operations across all Corporate & Business Banking LOBs for both conventional and digital products.