Guest Activities Coordinator – Adventure Programs at Relais & Châteaux Park-Hotel Egerner Höfe

Barnard, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

28.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hiking, Biking, Wilderness First Responder, Outdoor leadership, Guest services, Safety management, Hospitality, Communication, Fly fishing, Nordic skiing, Terrain assessment, Weather assessment, Itinerary coordination, Customer engagement

Industry

Hospitality

Description

Company Description Located in the serene hills of Barnard, Vermont, Twin Farms is a private, all-inclusive luxury resort exclusively for adults. Set on 300 acres of pristine countryside, the resort is renowned for its Forbes Five-Star hospitality, exceptional farm-to-table dining, and deeply personalized service. Since opening in 1993, Twin Farms has been defined by timeless standards of excellence and a genuine commitment to thoughtful, detail-driven hospitality. Our team members are at the heart of the guest experience, bringing integrity, care, and pride to everything they do. Twin Farms is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment in accordance with all applicable laws. Job Description The Guest Activities Coordinator Adventure Programs is responsible for leading and developing outdoor experiences that connect guests to the natural beauty of Twin Farms. This role focuses on guiding hiking and biking excursions both on and off property, while ensuring a safe, engaging, and highly personalized guest experience. This position plays an integral role in shaping our outdoor programming and requires someone who is equally comfortable leading an activity, managing safety in dynamic environments, and delivering a level of service consistent with a luxury hospitality setting. Key Responsibilities Outdoor Programming & Guest Experience Lead guided hiking and biking experiences on and off property, tailored to guest ability and interest Design and deliver seasonal outdoor programming that reflects the landscape and guest preferences Act as a primary point of contact for guests, anticipating needs and personalizing each experience Create a welcoming, engaging environment that encourages guest participation and connection Safety & Operations Serve as a Wilderness First Responder, ensuring guest safety across all activities Assess weather, terrain, and conditions to make sound decisions in real time Prepare and maintain all equipment and activity areas to the highest standards Respond calmly and effectively to changing conditions, guest needs, or emergencies Collaboration & Support Coordinate closely with internal teams to execute daily guest itineraries Support broader guest services as needed, including arrivals, property tours, and special requests Contribute to the ongoing development and improvement of outdoor offerings Qualifications Experience leading outdoor activities such as hiking and/or biking Wilderness First Responder (WFR) certification (or willingness to obtain) Strong judgment and a calm, capable presence in dynamic environments A genuine passion for the outdoors paired with a hospitality mindset Strong communication skills and the ability to connect with a wide range of guests Flexible, reliable, and team-oriented Experience with fly fishing or other outdoor pursuits such as Nordic skiing is a plus Ability to work outdoors in varying weather conditions and navigate uneven terrain Additional Information At Twin Farms, we believe that when our team members are genuinely cared for, they are empowered to deliver extraordinary hospitality. Our benefits are thoughtfully designed to support well-being, provide stability, and encourage long-term professional growth. Compensation: $22 – $28 per hour Our benefits include: Health, dental, and vision insurance with employer contributions Complimentary life insurance 401(k) retirement plan with employer match Paid vacation, holidays, and sick time Employee Assistance Program (EAP) with confidential support and resources Relocation and travel assistance for select roles Daily staff meal Training, professional development, and tuition assistance Employee referral bonuses Exclusive dining and lodging privileges Because taking care of our people isn’t a perk, it’s a tradition. Department: Other Compensation: USD 22 - USD 28 - hourly

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Responsibilities

The Guest Activities Coordinator is responsible for designing and leading outdoor experiences, including hiking and biking excursions, while ensuring guest safety and satisfaction. They act as a primary point of contact for guests and collaborate with internal teams to execute personalized daily itineraries.