Guest Arrival Ambassador at SeaWorld

Williamsburg, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

12.41

Posted On

15 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Communication Skills, Problem-Solving Skills, Teamwork, Cash Handling, Basic Computer Skills, Multitasking, Positive Attitude

Industry

Entertainment Providers

Description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Position eligible for up to $500 Christmas Town Bonus! What you get to do: As a Guest Arrival Ambassador, you’ll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you’ll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot. You will: Greet and interact with guests Answer questions and resolve guest issues Advise guests on show times and attraction information Facilitate an organized guest traffic flow Perform crowd control in order to open and close location efficiently Accurately process monetary transactions Handle will call and interaction program requests Adhere to all cash handling policies and procedures Work as part of a team to increase productivity while providing excellent guest service Practice safe work habits, including the use of personal protective equipment What it takes to succeed: You must be at least 16 years old Excellent communication and problem-solving skills Ability to push, pull and lift a minimum of 50 lbs. Basic computer skills with Windows/Office Flexibility in working varied shifts Ability to process monetary transactions and accurately use a register Cash handling experience a plus Comfortable handling large amounts of cash Ability to walk and stand extensively Ability to work well as part of a team Ability to multitask while maintaining a positive attitude and delivering excellent guest service Ability to complete all legal, company and department training requirements Ability to work indoors and outdoors, in a variety of weather conditions Compensation: $12.41 per hour #INDBGW The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.

Responsibilities

As a Guest Arrival Ambassador, you will greet and interact with guests, answer questions, and resolve issues while ensuring smooth park operations. You will also process group reservations and facilitate organized guest traffic flow.