ADDITIONAL INFORMATION

Job Number25016993
Job CategoryRooms & Guest Services Operations
LocationLondon Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PB
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

We are looking for a passionate Guest Arrival Expert to join our wonderful team at London Marriott Hotel County Hall.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.

• Organize, confirm and process guest arrival experience from the moment a guest enters the hotel.
• Secure payment, verifying and adjusting billing if needed
• Provide guests with room and hotel information, directions, amenities and local interests
• Communicate any emergency, lost item or theft to proper security staff and/or authorities
• Keep contingency lists in case of emergency and communicate any necessary messages