Guest Attendant - Full Time

at  Fairmont

Company Description
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!
Job Description

VISA REQUIREMENTS:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

WHAT YOU WILL BE DOING:

• Consistently delivering thoughtful, professional, and proactive guest service
• Cleaning all assigned guestrooms to the highest standards
• Taking initiative to add a personal touch to each guest’s experience
• Ensuring guests’ privacy and belongings are respected while maintaining exceptional service standards
• Following departmental policies, procedures, and service standards
• Reporting maintenance needs and ensuring safety and sanitation procedures are followed
• Performing other duties as required to maintain smooth operations
  Qualifications

TO BE SUCCESSFUL IN THIS ROLE WE ASK THAT YOU HAVE:

• A warm, caring personality; previous housekeeping experience is preferred but not required
• The ability to anticipate and address guest needs while remaining professional and approachable
• Strong organizational and time-management skills
• Excellent attention to detail
• Strong communication and interpersonal skills
• Problem-solving abilities and a proactive approach to challenges
• A high degree of responsibility and reliability
• Ability to work well independently and as part of a team with minimal supervision
• Calm and courteous demeanor, always focusing on guest satisfaction
• Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays