Start Date
Immediate
Expiry Date
03 Sep, 25
Salary
16.0
Posted On
04 Jun, 25
Experience
1 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Excel, Outlook, Communication Skills, Customer Data, Computer Skills
Industry
Hospitality
GUEST COMMUNICATIONS COORDINATOR
Location (Country-State-City) US-FL-Winter Haven
Job ID
2025-7940
Employment Type
Full-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGOLAND Florida
EXPERIENCE AND QUALIFICATIONS
ROLE SUMMARY
The Guest Communications Coordinator manages the day-to-day operations of guest communication. Ensure excellent levels of service and information are provided in a timely manner across multiple platforms including AVIUS, Accesso, Text and various social media platforms. Respond to and categorize guest communication ensuring a positive solution with a trackable detailed summary, including but not limited to guest recovery. A guest communications team member acts as a liaison between our guests and our business including Admissions, Retail, F&B, Entertainment etc. The Guest Communications Coordinator works to identify trends and communicate information so that actionable insights can be derived.