Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Guest Experience Agent at Minor International

Abu Dhabi, Abu Dhabi, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hotel Front Office Operations, Communication Skills, Fluency in English, Shift Work, Weekend Work, Public Holiday Work, Computer Skills, Ms Office, Property Management Systems

Industry

Hospitality

Description

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description The primary responsibility of a Guest Experience Agent is to ensure each guest enjoys a personalized and memorable stay. You are responsible for engaging with guests from arrival to departure, anticipating their needs, and creating meaningful experiences that reflect the hotel’s brand standards. You will handle guest inquiries, special requests, and feedback efficiently and professionally, ensuring every guest feels valued and cared for throughout their stay. Qualifications A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred Additional Information Remote Location

Responsibilities

The primary responsibility of a Guest Experience Agent is to ensure each guest enjoys a personalized and memorable stay. You will handle guest inquiries, special requests, and feedback efficiently and professionally.