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Guest Experience Agent at Minor International

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Luxury Service Environment, Grooming Standards, Microsoft Office, Outlook, Word, Powerpoint, Excel, Opera PMS, Messagebox, Anantara App, Independent Work, Administrative Tasks, Guest Interaction, Communication Skills, Front Office Systems

Industry

Hospitality

Description

Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description Previous Guest Relations experience in a luxury service environment Well spoken and attention to highest grooming standards English and other European languages are an advantage Strong skills in using Microsoft Office and other systems (Outlook, Word, Powerpoint, Excel, Opera PMS, Messagebox, Anantara App) Required to work independently. Able to balance work load between administrative tasks and guest interaction on a luxury level (e.g. pre-arrival arrangements and guest communication, arrival amenity preparation, coordinating special occasion experiences, receiving guest feedback through direct contact and courtesy calls and more) Reporting to a Guest Experience Manager and working closely with Butlers. Able to support Reception tasks when needed. Qualifications College diploma in hotel management or related field Previous experience in Front Office or Guest Services Luxury hotel experience is must Good Communication skills Experience with Front Office Systems Must be fluent in written and spoken in English / multilingual speaking Additional Information Relocate to remote area Company Location: Qasr Al Sarab Desert Resort by Anantara

Responsibilities

Responsibilities include managing guest experiences from pre-arrival arrangements and amenity preparation to coordinating special occasions and receiving direct guest feedback. The role involves balancing administrative duties with high-level guest interaction and supporting Reception tasks when necessary.