• Based in Adelaide and be part of the growth of an Australian success story
• Permanent, full-time role with built-in adventure – travel across Australia every 2nd week
• Fun, energetic and open culture with great discounts for you and your family

ABOUT US

The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 2,600 people Australia-wide, G’day Group has a truly national footprint of over 300 holiday parks, including 100 fully owned and operated parks and Resorts. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.
We’re on a journey of growth and evolution to reshape the industry, offering the best customer experience underpinned by the best technology. Each year, we showcase the true Australia to millions of guests and we are the co-custodians of some of the country’s most treasured places; a privilege we don’t take lightly. With eyes on domestic and regional tourism like never before, we are building a passionate, adaptable, high-performance team to create holiday memories that put a smile in every g’day.
At Discovery Parks, we’re on the hunt for a Guest Experience Review Consultant – someone who thrives on the road, lives for adventure, and is committed to raising the bar on guest satisfaction.

ABOUT THE ROLE

This is not your typical desk job. You’ll hit the road and travel across Australia, visiting our iconic Discovery Parks locations, all while ensuring every site delivers the exceptional guest experience we’re known for.
Your mission: to view our parks through the eyes of our guests – evaluating everything from cleanliness and amenities to food safety and service standards. Your insights will help drive improvements that make every stay unforgettable.

What You’ll Be Doing:

• Conducting on-site reviews with a focus on quality, condition, and guest satisfaction
• Auditing food safety and service standards (where applicable)
• Providing meaningful, actionable feedback to site teams
• Partnering with Park Managers to drive improvements and celebrate wins
• Travelling every second week to our locations across the country

Perks of the Role

• Travel Australia and experience our beautiful parks firsthand
• Play a pivotal role in shaping unforgettable guest experiences
• Join a growing business with genuine career development opportunities
• Work with passionate, supportive teams in a values-led cultur