About the Role:
You are a natural people person with a hands-on approach to your role.
You are fun and friendly with a ‘can do’ attitude.
Operational ‘excellence’ is your thing, and you thrive in a fast-paced environment where no two days are the same…because that’s just boring, right?

Are you a true Superstar:

• You will be friendly and fun with a positive personality.
• Able to work flexible hours as determined by the needs of the business.
• You will be social media savvy.
• You will have previous front facing, customer service experience in a similar role.
• Self-motivated, professional, resilient, adaptable & fun
• A strong ability to problem solves, multi-task, plan & organise.

Always ensures a high standard of appearance.
What you will be doing :

You are the welcoming face of true ensuring guests receive a warm welcome and a fond farewell.

• You will be a key point of contact for our guests - answering questions, dealing with issues or concerns, and responding to complaints.
• Provide reception desk support, including front desk and telephone support, assisting with parcel deliveries and day to day queries.
• Accommodation show arounds and supporting the sales team.
• Supporting the management team to ensure a range of opportunities and events for our guests.
• Planning and delivering our market leading true life events program.
• Managing the accommodations social media channels and generating content to support the marketing team.
• Assisting with guest check in and check out processes and supporting with termly room inspections.
• Managing contractors and visitors and ensuring procedures are followed.

Job Type: Full-time
Pay: £12.50 per hour

Benefits:

• Employee discount

Education:

• Bachelor’s (preferred)

Experience:

• Events management: 1 year (required)

Work Location: In perso

Please refer the Job description for details