Hourly pay of £15.35 including service charge
Situated in the heart of the City,in the former Midland Bank headquarters,The Ned houses Ned’s Club,a private members’ space,gym and rooftop,alongside a public spa,ten restaurants and bars and 250 hotel bedrooms.
Do you want to join one of the best places to work in hospitality?

WHAT WILL YOU BE DOING?

• Excellent customer service is in your DNA,and you’ll be providing this to our guests and members
• You’ll be looking after all incoming calls and emails for reservations,encompassing our restaurants,rooms,member services,and spa
• You’ll share your guests relations expertise with our agents to support their training and development
• Shifts vary,you will be working 8 consecutive hours between 0700 – 2330,weekends and occasional night shifts

WHAT YOU CAN BRING TO THE ROLE?

• Previous experience in similar industry would be beneficial
• Good knowledge of Opera PMS
• Understanding of Open Table and Sales Force systems
  At The Ned,we don’t just celebrate our diversity,we challenge ourselves to do even better. The Ned is committed to being the best place to work,and ensuring that we have a leading diversity,equity and inclusion programme is central to making that vision a reality.
  Please let us know of any specific needs you may have during your interview.
  All candidates must be eligible to live and work in the UK to be considered for this role.
  Apply today and join us as a Guest Experience Call Agent