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Guest Experience Coordinator – Volunteer Operations at The Calgary Airport Authority
Calgary, AB T2E 6W5, Canada -
Full Time

Start Date

Immediate

Expiry Date

10 Dec, 25

Salary

77161.5

Posted On

12 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

How To Apply:

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Responsibilities
  • Build a vibrant and welcoming volunteer community through regular check-ins, recognition programs, and gathering feedback that helps us grow.
  • Be the friendly voice and face that responds to volunteer questions - whether it’s by email, phone, or in person - with professionalism and care.
  • Craft and send out weekly newsletters that keep volunteers informed, connected, and inspired.
  • Keep volunteer schedules running smoothly and make sure key guest areas are always covered.
  • Manage all the moving parts of volunteer onboarding - from interview scheduling to orientation prep and welcome sessions.
  • Help bring community events to life, including volunteer town halls and the iconic White Hat Ceremonies.
  • Keep track of volunteer gear like uniforms, name tags, hats, pins, and lounge supplies - so everyone’s set up for success.
  • Support the creation of materials and reports for Volunteer Advisory Group meetings and strategic planning sessions.