Guest Experience Event Staff - Temporary (EXPO) at Explore Edmonton Corporation

Edmonton, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Interpersonal skills, Problem-solving, Decision-making, Diplomacy, Tact, Safety monitoring, Event operations, Access control

Industry

Description

BE A PART OF THE ACTION! Explore Edmonton’s two venues host hundreds of meetings, conventions, concerts, sporting events and other events annually. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be! The Edmonton EXPO Centre is looking for temporary Guest Experience Event Staff, who will be vital to executing KDays, which will take place July 17– 26, 2026. Positions will support gate operations, train operations and various roles throughout the site, greeting, answering questions, providing direction and access control. The successful candidate will be responsible for: * Welcoming guests, clients and staff with courtesy, professionalism, and a positive attitude * Providing a great first impression, exuding positive body language * Maintaining knowledge of the venue and event to support guests with questions * Providing direction and assistance as required * Monitoring surroundings to detect potential safety hazards * Maintaining the cleanliness of the work area The successful candidate will have: * Superior communication and interpersonal skills, with a passion for customer service * Previous customer service experience is considered an asset * Excellent problem-solving and positive decision-making skills * Diplomacy and tact when handling sensitive situations and information * An ability to work well both independently and within a collaborative team environment, with the flexibility to change with new ideas that are introduced * Knowledge of the City of Edmonton and local attractions is considered an asset * An ability to work shift work; daytime, evenings, weekends, and holidays Explore Edmonton provides competitive pay, employee perks, flexible hours, great company culture, and an opportunity to make a difference! ABOUT US Explore Edmonton is Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy. Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both strive to be among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact. Our venues have a combined 672,000 square feet and welcome more than 1.8 million visitors annually. Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily. If you are interested in this role, please submit your resume.

Responsibilities

The staff will support gate and train operations while greeting guests and providing directions throughout the venue. They are also responsible for monitoring the site for safety hazards and maintaining a clean work environment.