ADDITIONAL INFORMATION

Job Number25126709
Job CategoryRooms & Guest Services Operations
LocationPier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000
SchedulePart Time
Located Remotely?N
Position Type Non-Management

JOIN PIER ONE SYDNEY HARBOUR AS A GUEST EXPERIENCE EXPERT - NIGHT AUDIT WORKING AS PART OF OUR FRONT OFFICE TEAM.

At Pier One Sydney Harbour, the night is your stage. While the city sleeps, you’re the one making sure everything runs like clockwork because unforgettable stays don’t stop when the sun goes down. From late-night check-ins to early-morning farewells, every detail matters in making a seamless experience.
As a Guest Experience Expert – Night Audit, you’ll own the overnight rhythm: posting charges, running end-of-day reports, and ensuring every account balances perfectly. You’ll handle check-ins, check-outs, room assignments, and those last-minute requests with confidence and care. Calm under pressure, sharp with details, and always ready with a warm welcome.

Set the tone: Be the first and last impression by welcoming late arrivals, handling check-outs, and making every guest feel at home.
Own the details: Post charges, balance accounts, run night audit reports, and roll the date.
Keep it smooth: Manage room assignments, handle special requests, and solve problems before they become issues.
Be the calm: Stay organized, stay sharp, and keep everything running seamlessly.