Guest Experience Host & Face to Face Lead Generator at Travel Leisure Co

Port Douglas, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Face To Face Marketing, Sales, Computer Literacy, Opera PMS, Problem Solving, Communication

Industry

Hospitality

Description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Go Where No Two Days Are The Same If your passion lies in creating unforgettable experiences and you're known for your dynamic customer service skills, our Port Douglas team awaits you as our next Guest Experience Host & Face to Face Lead Generator! How You’ll Shine Your role will involve welcoming and registering owners and guests, scheduling sales appointments with our onsite team, and sharing insights about local attractions. You'll ensure all necessary paperwork is meticulously completed. By establishing a genuine connection and understanding with our guests, you'll play a pivotal role in delivering a standout experience. Collaborating closely with our resort operations team, you'll ensure a smooth and welcoming check-in process and eloquently communicate the perks of traveling with Club Wyndham. Achieving set targets and KPIs will be part of your journey, with the flexibility to work weekends and public holidays when required. What You’ll Bring To be successful in this role, you will be: Genuine passion for customer service and the local area Excellent communicator with strong interpersonal skills Enthusiastic, self-motivated and positive individual Previous experience in face to face marketing or sales is highly desirable Immaculate presentation and professional grooming standards High levels of computer literacy Previous experience with a PMS system (Opera) advantageous Have the ability to recognise and solve problems in the workplace Ability to work a flexible schedule, including nights, weekends, public and school holidays. How You’ll Be Rewarded Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include: Attractive hourly rate, boosted by incentives for meeting KPI's Discounted stays across our network in the Asia Pacific region Subsidised Private health insurance Birthday leave to celebrate your special day Professional development funding Generous Recognition and Referral Programs Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying. Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

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Responsibilities

Welcome and register guests while scheduling sales appointments and sharing local attraction insights. Collaborate with resort operations to ensure a smooth check-in process and communicate the benefits of Club Wyndham.