Guest Experience Host at Tourism Holdings Ltd

Christchurch, Canterbury, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Sales, Communication, Computer literacy, Problem-solving, Teamwork, Vehicle operations, Health and safety, Quality control

Industry

Travel Arrangements

Description

thl strives to hire the most qualified candidate for any job, which may include someone already employed by the Company. We invite and encourage internal applicants to apply for internal job opportunities. Please also share this with your network if you know of anyone who could be interested and has the suitable background, skills and experiences. The Role: We are on the lookout for dedicated full time permanent Guest Experience Hosts to embark on a journey with our Christchurch team. As a Guest Experience Host, you'll be the face of thl, greeting adventurers as they embark on their journey and ensuring their experience is seamless from start to finish. You'll be part of a vibrant team dedicated to providing top-notch customer service and making holiday dreams. What You'll Do: Welcome customers with warmth and enthusiasm, guiding them through vehicle collection and return. Drive front-line sales, meeting individual and team targets with your professional sales expertise. Be the go-to expert on vehicle operations, on-road procedures, and local travel tips. Handle customer inquiries with grace, whether face-to-face, over the phone, or via email. Participate actively in our health and safety culture, because everyone's well-being is our top priority. Ensure quality control of our products. Who You Are A customer service superstar with relevant experience and a passion for people. Fluent in English, with excellent communication skills and computer literacy. Proficiency in a second language, particularly Spanish, German, Dutch and French, are advantageous. A problem-solver who thrives under pressure and enjoys working in a dynamic team environment. Flexible and ready to work a rotating roster, including weekends. In possession of a full, current driver's license. Why Join Us? Our team is made up of individuals from all walks of life, representing different cultures, backgrounds, and experiences. We embrace diversity and individuality. Here, you'll find a workplace that values growth, fun, and a healthy work-life balance. Thank you for applying to our internal job posting.

Responsibilities

The Guest Experience Host is responsible for welcoming customers, managing vehicle collection and return, and driving front-line sales. They also provide expert guidance on vehicle operations and local travel while ensuring high standards of customer service and safety.