WE PUT THE WORLD ON VACATION

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

As a Guest Experience Host & Face to Face Lead Generator, you will be at the forefront of creating memorable experiences while driving sales. Your primary responsibilities will include:

• Generating sales appointments for our sales centers located at our amazing resorts and via livestream
• Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered
• Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process
• Clearly articulating the benefits of travelling within the Travel and Leisure community
• Meeting targets and KPIs as set by the busines

To be successful in this role, you will be:

• Genuine passion for customer service and the local area
• Ability to meet KPI’s as set by the role.
• Excellent communicator with strong interpersonal skills
• Enthusiastic, self-motivated and positive individual
• Immaculate presentation and professional grooming standards
• High levels of computer literacy
• Previous experience with a PMS system (Opera) advantageous
• Have the ability to recognise and solve problems in the workplace
• Ability to work a flexible schedule, including nights, weekends, public and school holidays