Guest Experience Leader at A.L. Cumber Foods Inc dba MacDonalds

Burnaby, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

18.35

Posted On

18 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Experience, Customer Service, Team Support, Communication, Problem Solving, Empathy, Trustworthiness, Attention to Detail, Proactive Approach, Positive Attitude, Inclusivity, Relationship Building, Flexibility, Calmness, Respectfulness, Authenticity

Industry

Restaurants

Description

Guest Experience Leader The starting hourly wage is $ 18.35 Our offer Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is: Access to education and skills development opportunities that take you further A total rewards package that includes discounts, incentives, and recognition perks Flexible schedule that suits your needs A safe, respectful and inclusive workplace Bring your authentic self to work – welcoming people of every age, background, and culture – just like the guests who visit our restaurants every day The job We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail: Showcasing your passion for people by anticipating guest needs and providing a bit of surprise and delight by taking a proactive approach to caring for them. Inspiring, supporting, and guiding your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants. Connecting with guests and answering their questions about our food and our brand, and making them feel valued at all touchpoints. Being a model of calm and fairness with guest experiences and handling various situations with composure and positivity. Making McDonald’s about more than just our awesome, crave-worthy food. To make it an experience that delights and builds a strong relationship with our guests. Your vibe and experience While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are. You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You understand that service is about making a connection. A smile, an extra hand, even an empathetic nod can make all the difference in someone’s day. It’s genuine, and it’s at your core. You’re a people person through and through. Making someone’s day better, makes your day better. About us In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. McDonald’s Canada is committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

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Responsibilities

The Guest Experience Leader is responsible for anticipating guest needs and providing exceptional service. They will inspire and guide their team to create a memorable guest experience.