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Guest Experience Officer at Accor
Quezon City, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality, Customer Service, Communication Skills, Fast-Paced Environment

Industry

Hospitality

Description
Company Description Business and leisure meet at the Novotel Manila Araneta City, located in the heart of Quezon City's premier district. The hotel’s stunning contemporary design features 401 stylish suites, a pillar less Grand Ballroom, seven meeting spaces and an outdoor bridal garden, along with numerous other first-rate amenities. Sample global fare at Novotel Manila Araneta City’s all-day dining establishment Food Exchange Manila, unwind with personalized cocktails at the Gourmet Bar or enjoy breathtaking city views at the Pool Bar and Lounge. Job Description Checks on a daily basis all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly. Ensure that all the hotel’s guests are greeted, attended to and assisted with a level of serviced that is professional and within the hotel standards. Responsible in hotel guest checked in and checked out in an efficient, yet warm and friendly manner. Qualifications Graduate of Hospitality or any related course With at least one (1) year experience in the same field Can work in a fast phase environment Good communication skills Additional Information Employee benefit card offering discounted rates in Accor Hotels worldwide Develop your talent through learning programs by Academy Accor Opportunity to grow within your property and across the world Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities

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Responsibilities
The Guest Experience Officer checks daily arrivals, especially VIPs and return guests, ensuring special requests are noted. They are responsible for efficiently checking guests in and out while providing a warm and friendly service.