Guest Experience Representative at PYEK

Katy, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

High-Energy, Outgoing Personality, Entertainment, Group Leadership, Communication Skills, Improvisation, Performance, Social Media, Content Creation, Crowd Engagement, Hospitality, Activity Coordination, Safety Standards

Industry

Entertainment Providers

Description

Description Location: Typhoon Texas Waterpark - Houston The Guest Experience Team is the heartbeat of park atmosphere, dedicated to bringing high-energy fun directly to our guests. As a member of the in-park Guest Experience team, you will be responsible for engaging guests in line, leading interactive games, and facilitating sing-alongs. This role is perfect for outgoing personalities who are comfortable on camera and love creating memorable moments for families and children. In-Park Entertainment and Games: Interactive Programming: Lead and facilitate high-energy activities, including park-wide activities and organized games for children and families. Engagement: Proactively engage with guests in attraction lines to provide entertainment, play quick-fire trivia, and maintain a high-vibe atmosphere. Crowd Participation: Encourage guest involvement in daily events, ensuring everyone feels included and part of the Typhoon Texas fun. Social Media and Content Creation: On-Camera Presence: Serve as a recurring face for the park’s social media channels, participating in trends, "man-on-the-street" style interviews, and promotional videos. Content Collaboration: Work alongside the marketing team to brainstorm and execute creative ideas that highlight the guest experience and park energy. Brand Ambassadorship: Maintain a professional and enthusiastic persona that aligns with the park’s brand identity across all digital and in-person platforms. Guest Engagement and Atmosphere: Proactive Hospitality: Roam designated zones of the park to create "wow" moments through spontaneous interactions and small-scale entertainment. Activity Coordination: Manage the setup, execution, and breakdown of all entertainment props, sound equipment, and prize distributions. Safety and Standards: Ensure all games and activities are conducted in a safe, family-friendly manner that adheres to park policies. Requirements Qualifications: High-energy, outgoing personality with a natural ability to entertain and lead groups. Comfortable performing, singing, and speaking in front of large crowds and on camera. Previous experience in performance, camp counseling, or social media content creation is a plus. Strong communication skills and the ability to improvise in a fast-paced environment. Ability to remain active and energetic in an outdoor waterpark setting for extended periods. Flexibility to work evenings, weekends, and holidays as needed. Passion for delivering exceptional guest experiences in a fun and engaging environment.

Responsibilities

The Guest Experience Representative engages guests in line, leads interactive games, and facilitates sing-alongs to create memorable moments. They also manage entertainment activities and ensure a high-energy atmosphere throughout the park.