ABOUT NŌSHI - INSTAGRAM @NOSHINOTTINGHAM

Join Nottingham’s newest restaurant, set to redefine the dining scene — where first impressions become lasting memories!
Nōshi is a luxury pan-Asian fusion restaurant & bar where modern Japanese and Chinese-inspired plates meet a glamorous, high-energy bar and live DJs. Our tagline — High Dining. High Energy. High Impact. — guides every decision. We obsess over four pillars: Food, Drink, Service and Surroundings.
A dark, moody yet warm and glamorous environment with black marble, liquid-gold accents, plush furnishings and our signature cherry-blossom installation sets the scene.
We’re looking for passionate individuals who will live our values and deliver exceptional experiences in a premium, high-energy environment.

THE ROLE

YOUR MUST APPLY DIRECTLY ON OUR WEBSITE: https://my.workforce.com/ats/apply/resume/62be8b47-f0b5-44a8-85c4-a497111e24ab

THE ROLE — WHAT YOU’LL DO

• Lead our guest experience function, managing reservations, bookings and the door host team.
• Be the first point of contact for guests, ensuring their journey is seamless from booking to arrival.
• Handle enquiries, group bookings and VIP reservations with efficiency, warmth and precision.
• Maximise revenue through proactive booking management, upselling opportunities and business development.
• Create and maintain strong relationships with regulars, partners and key contacts.
• Train, support and manage the guest experience team to deliver exceptional hospitality at the door.
• Work closely with the management team to refine guest experience processes and implement service innovations.