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Guest Experience Specialist at VIO Med Spa

Gainesville, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Interaction, Check-in, Check-out, Scheduling, Communication, Administrative Services, Sales Support, Organizational Skills, Customer Service, Professionalism, Core Values, Guest Expectations, Timeliness, Service Delivery, Problem Solving, Brand Representation

Industry

Medical Practices

Description

Description Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately Position Title: Guest Experience Specialist Department: Spa Operations Reports to: Spa Manager Position Summary (Purpose): The Guest Experience Specialist is responsible for ensuring that the guest has an exceptional experience from the moment they call on the phone or walk through the door. They are responsible for ensuring all guests are scheduled accurately and receive their services in a timely and professional manner. The Guest Experience Specialist must embody V/O’s core values and reflect them through their interactions and behaviors. Guest Experience Specialists must continually work to meet Guest expectations by responding to Guest questions and inquiries, managing the Guest intake process, ensuring a clean and organized work space, providing excellent communication and administrative services, supporting the sales process, and representing the V/O Med Spa brand at the highest level.

Responsibilities

The Guest Experience Specialist is responsible for ensuring that guests have an exceptional experience from the moment they arrive. This includes greeting guests, managing the intake process, and ensuring timely service delivery.