Do you have a passion for adventure? If so, we would love you to be part of the Just go family!
Here at thl UK & Ireland we are all about delivering a personalised experience to all of our customers. Our valued Guest Experience Specialist work as one team to create memories for our customers and deliver exceptional customer service, whatever the situation.
Our Guest Experience Specialists excel in maintaining a sense of curiosity, consistently fostering ongoing enhancements. Our passion for our work propels us to consistently strive for excellence, with a dedicated focus on providing outstanding service to both our guests and crew members.

• As a Guest Experience Specialist, you will provide expert guidance to find the perfect motorhome experience for our customers.
• You will anticipate any questions our customers might have about their requirements and act as a subject matter expert for our fleet, procedures and policies.
• Through contact by telephone, email and chat - Manage customer queries including initial quotes, reservations, amending bookings, updating changes, upselling products/services and processing payments prior to their experience starting.
• Guide our customers through providing on-site motorhome viewings when requested.
• Be knowledgeable and confident on our in-house systems; the ability to navigate and accurately update these systems is an essential part of ensuring we do all that we say we will for our customers.
• Add real value to customer conversations whilst achieving individual targets and KPI’s (including adherence and quality standards).