OUR STATS

• 96% – The amount of managerial roles we filled through internal success planning last quarter.
• 91% – Our average Employee Experience score.
• 87.5% – Our average score across Indeed and Glassdoor.
  If health and wellness excites you, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you!

GUEST EXPERIENCE TEAM MEMBER

As a Guest Experience Team Member (GETM) at Impact Kitchen you set the hospitality standard high and are passionate to ensure guests enjoy their experience. You create positive interactions at all moments in the guests journey. You create a sense of community while taking orders, serving or siding. You partner with your Culinary Experience counterparts on the team ensuring great teamwork. You are the first point of contact in our guest’s journey and are passionate to prepare a variety of beverages (coffee, tea, smoothies) to high standards and with a quick turn around.

SKILLS

• Excellent communication skills; ability to communicate effectively, respectfully and work well with others in a team based setting
• Ability to execute and thrive in a quick paced hospitality environment
• Exceptional time management and organizational skills with the ability to multitask when required
• Be able to work in a standing position for extended periods of time
• Availability to work days, evenings, and weekends as business requires
• General understanding of food safety and public health practices
• Preferred but not required: Food Handlers Certification
• Preferred but not required: 1 year Barista experience
  This job posting is for an existing vacancy within Impact Kitchen. We are looking to fill this position with a qualified candidate as soon as possible.

• Providing best-in-class hospitality to Impact Kitchen guests, vendors and delivery partners.
• Performing serving duties including serving and siding dishes, beverages and alike.
• Preparing and providing take out orders to guests and delivery partners.
• Making an impact at point of sale including taking orders and serving as an Impact Kitchen subject matter experts regarding menu and process.
• Preparing beverages in a timely manner according to menu and customer specifications. Items include: Coffee and espresso based beverages with superior latte art, tonics, tea, and wellness drinks.
• Able to execute all Front of House positions in order to support a smooth service
• Dialing espresso grinders daily and continually monitoring espresso quality
• Accurately inputting orders through POS system to ensure efficient communication with service line, coffee bar and smoothie bar
• Setting up and closing down the barista and smoothie stations at the start and end of each shift while maintaining cleanliness and sanitization of workspace and bar equipment.
• Conduct above and beyond training for relevant team members, ensuring a top-tier experience.
• Supporting other restaurant tasks and teammates as required