Guest Relation Supervisor (m/f/d) at Accor

Munich, Bavaria, Germany -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Sales, Inventory Management, Customer Service, Event Coordination, Bavarian Culture, Team Collaboration, Proactive Communication

Industry

Hospitality

Description

Company DescriptionThe 25hours Hotel The Royal Bavarian is located in the heart of Munich with perfect public transport connections. Our colleagues appreciate the cross-departmental cooperation characterised by relaxed interaction and flat hierarchies. At the monthly Royal Birthday Bash, the onboarding of new employees and team outings, we celebrate in typical Bavarian and typically royal style.From check-in to ‘See you again’: our team of 10 at the reception of the 25hours Hotel The Royal Bavarian ensures that our guests feel at home from the first to the last moment. We look forward to welcoming you as a Guest Relation Supervisor (m/f/d). COME AS YOU ARE & SHOW HOW YOU CARE ... ... in a 4-day week. Enjoy 3 days off every week and the opportunity to organise your free time more flexibly.Job DescriptionHow does your working day look like ...You design and curate the hotel shop rangeYour are in contact with the various suppliers and our head officeYou are launching co-operationsYour are responsible for proactive sales advice and optimisationYou are the contact person for hotel guests regarding events, catering, culture and public transportYou have the supervision of the rental bike stockYou are responsible for sales and inventory in the shopYou support the front office team in operational tasksQualificationsYour personality counts more than your CV ...You have completed training in the hotel industry, gained professional experience and speak fluent German and EnglishYou can inspire your colleagues just as much as your guestsYou also know your way around the city and always have a few tips on the scene up your sleeveYou not only bring your skills to the table, but also your characterYou're a go-getter - and openly admit when you've done something wrongAdditional InformationWhat´s in it for you …Work as a full-time team member only 4 days a week with full salary compensation and the same holiday entitlementGet to know our 25hours hotels and stay up to 10 nights a year free of charge as an employeeAs part of Ennismore, enjoy generous discounts when visiting our bars and restaurants and when booking hotel rooms around the worldBenefit from great offers from our numerous cooperation partnersBalance your personal situation with work - we are open to part-time work and other adjustmentsBe part of our colourful staff parties and much more ...

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Responsibilities

The Guest Relation Supervisor is responsible for designing the hotel shop range, managing supplier contacts, and providing proactive sales advice. They also assist guests with inquiries related to events, catering, and local culture.