Guest Relations Agent (Saudi only) at Accor

Al Khobar, Eastern Province, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Hospitality, Communication, Interpersonal Skills, Problem-Solving, Multitasking, Organization, Customer Service

Industry

Hospitality

Description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Are you passionate about hospitality and creating exceptional guest experiences? We are looking for a friendly, proactive, and guest-focused Guest Relations Agent to join our team and become the face of our property. 💼 Key Responsibilities: Greet and welcome guests in a warm, professional manner Assist with check-in and check-out procedures Handle guest inquiries, complaints, and requests promptly and effectively Coordinate special requests and ensure VIP guests receive outstanding service Collaborate with front office and other departments to ensure seamless service Provide accurate information about hotel facilities and local attractions Contribute to maintaining high guest satisfaction scores Qualifications ✅ Requirements: Proficiency in English (additional languages are a plus) Strong communication and interpersonal skills Problem-solving attitude with a guest-first approach Ability to multitask and stay organized in a fast-paced environmen Additional Information Ihr Team und Arbeitsumfeld: In 1-2 Sätzen stellen Sie das Team, das Hotel oder den Arbeitsplatz so vor, dass sie die Kultur widerspiegeln Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen, wie z.B. Arbeitserlaubnis Unser Engagement für Diversity & Inclusion: Wir sind ein integratives Unternehmen und unser Ziel ist es, vielfältige Talente anzuziehen, zu rekrutieren und zu fördern.

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Responsibilities

The Guest Relations Agent will greet and welcome guests, assist with check-in and check-out procedures, and handle guest inquiries and complaints. They will also coordinate special requests and ensure VIP guests receive outstanding service.