JOB OVERVIEW

We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

REQUIREMENTS

• Proven experience in a customer service role; previous experience as a dental receptionist or in an office setting is preferred.
• Strong time management skills with the ability to prioritize tasks effectively.
• Proficient typing skills with attention to detail for accurate data entry.
• Familiarity with administrative duties and clerical work is essential.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a team in a dynamic environment.
• A positive attitude and willingness to learn new skills are crucial for success in this role.
  If you are passionate about providing outstanding customer service and have the necessary skills, we encourage you to apply for this exciting opportunity as a Front Desk Agent.
  Job Type: Full-time
  Pay: From $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

• Greet and assist clients and visitors in a professional manner.
• Answer phone calls with excellent phone etiquette, directing inquiries as necessary.
• Manage appointment scheduling and maintain an organized calendar.
• Perform clerical duties including filing, data entry, and maintaining office supplies.
• Utilize QuickBooks for invoicing and financial tracking as needed.
• Handle customer inquiries and resolve issues promptly to ensure satisfaction.
• Maintain a clean and welcoming front desk area.
• Collaborate with other administrative staff to ensure smooth office operations.