Full job description

Job Title: Client / Guest Relations Manager

Overview:

Seeking a dedicated Client / Guest Relations Manager to build lasting client rapport, drive customer satisfaction, and elevate service experiences.

Key Responsibilities:

Act as the primary point of contact for VIP clients and high-value guests.
Monitor feedback channels, evaluate client satisfaction trends, and resolve complex issues.
Establish service delivery standards to personalize and enhance the overall client journey.
Collaborate with operations and account teams to drive retention and client loyalty.

Requirements:

Proven track record in client relations, guest services, or relationship management.
Outstanding conflict resolution, diplomacy, and interpersonal communication skills.
Ability to analyze feedback data to drive tangible service improvements.

How to Apply:

Please submit your up-to-date CV.

Pay: AED12,000.00 - AED20,000.00 per month

Responsibilities