WE’RE HIRING: GUEST RELATIONS OFFICER – HOLIDAY HOMES (DUBAI)

Location: Dubai, UAE
Driving License Required
Are you passionate about hospitality and providing exceptional guest experiences? Join our dynamic team in Dubai as a Guest Relations Officer for our Holiday Homes division!

REQUIREMENTS:

• Proven experience in guest relations, hospitality, or customer service (holiday homes or hotel background preferred).
• Valid UAE driving license is mandatory.
• Good knowledge of Dubai’s locations and attractions.
• Excellent communication and interpersonal skills.
• Flexible with working hours, including weekends and holidays.
• Well-groomed, professional appearance.
  Job Type: Full-tim

• Act as the main point of contact for guests during their stay.
• Handle check-ins, check-outs, and guest orientations.
• Respond promptly to guest inquiries, concerns, and requests via phone, WhatsApp, or in-person.
• Coordinate with housekeeping and maintenance teams to ensure property readiness and quick resolution of issues.
• Perform property inspections before guest arrival and after check-out.
• Ensure a seamless and personalized guest experience throughout their stay.