Guest Relations Officer // Chinese Cuisine at SHANGHAI YONGFU SINGAPORE PTE LTD
Singapore, Southeast, Singapore -
Full Time


Start Date

Immediate

Expiry Date

08 Jul, 25

Salary

4000.0

Posted On

09 Apr, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Personal Grooming, Customer Service, Working Experience

Industry

Restaurants

Description

JOB REQUIREMENTS:

  • At least 1 year of relevant working experience is required for this position.
  • Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.
  • Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.
  • Good personal grooming & personal presentation
Responsibilities
  • Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant’s seating procedures.
  • Be familiar with the menu, promotions, and service procedures.
  • Provide full assistance to guests concerning general queries at the restaurant.
  • Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
  • To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.
  • Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.
  • To familiarize with the work nature and responsibilities of staff and all the restaurant events.
  • Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.
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