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Guest Relations Officer (m/f/d) at Leverage

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Communication, Customer Service, Problem Solving, Empathy, Reliability, Solution Orientation, International Teamwork

Industry

Description

🤝 GUEST RELATIONS OFFICER (m/f/d) Create memorable guest experiences in sunny holiday destinations 🌍 About the role As a Guest Relations Officer, your main focus is the guest experience. You are there to support, guide and connect with guests throughout their stay and make sure they feel welcome, informed and well taken care of. This role is ideal for people who enjoy communication, responsibility and working closely with guests in an international resort environment. 💬 What you’ll do Be the main contact person for guests during their stay Welcome guests and support them with questions, requests and feedback Help resolve issues in a friendly and professional way Communicate closely with reception, entertainment and hotel management Support guest satisfaction and overall holiday experience You’ll build real connections with guests and play an important role in how they remember their stay. ⏰ Good to know Seasonal position Full-time role (5–6 working days per week) Living and working on-site EU passport required 🚀 Ready to join? If you enjoy creating positive experiences for others and want to work in a sunny, international environment, we’d love to hear from you. 👉 Apply now and become part of our Guest Relations team. (If you prefer a more administrative role, you may also find Receptionist positions on our career page.) 🙋 Who we’re looking for You already have experience in hospitality, guest relations or customer service You enjoy working with people and handling different situations You speak English confidently German and/or French skills are a big advantage You are empathetic, reliable and solution-oriented This role suits you if you like people-focused work, communication and being part of an international team. 🏡 What we offer Accommodation provided Meals included Seasonal EU contract & insurance International working environment Support before and during your season Living and working on-site allows you to fully focus on your role and the experience.

Responsibilities

As a Guest Relations Officer, you will be the main contact person for guests, welcoming them and assisting with their questions and requests. You will also help resolve issues and ensure guest satisfaction throughout their stay.