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Guest Relations Supervisor at Minor Hotels
dubai, Abu Dhabi, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

25 Nov, 26

Salary

0.0

Posted On

27 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description
  • Oversee the daily Guest Relations operations for the Resort & Residences, ensuring exceptional service and memorable guest experiences.
  • Deliver personalized guest service by managing arrivals, departures, VIPs, guest preferences, and special requests.
  • Handle guest enquiries, feedback, complaints, and service recovery promptly to maximize guest satisfaction and loyalty.
  • Ensure guests receive accurate information regarding resort facilities, services, activities, promotions, and local attractions.
  • Coordinate with Front Office, Concierge, Bell Team, Housekeeping, Guest Services Centre, and other departments to ensure seamless guest experiences.
  • Maintain accurate guest rec
Responsibilities