Guest Relations TM at Six Flags Frontier LLC

Eureka, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Interaction, Transaction Handling, Problem Solving, Decision Making, Computer Proficiency, Multitasking, Teamwork, Communication, Adaptability, Customer Service

Industry

Entertainment Providers

Description

Overview Join the Guest Relations team! Become a Six Flags employee and get FREE park entry! Plus enjoy exclusive employee ride nights, team member events, and more! You must be at least 16 years or older to apply. We will work with your schedule! Interested? Responsibilities • Accurately handle multiple types of transactions including selling tickets and season passes, issuing vouchers, etc.• Respond to Guest questions and comments in person, by letter, e-mail, or by phone• Resolve and document Guest concerns or compliments in person, by letter, e-mail, or by phone• Maintain a safe, friendly and clean, work environment• Friendly Guest Interaction• Rent strollers and wheelchairs• Able to navigate through multiple computer programs to assist Guests• Maintain Lost and Found Inventory• Perform other duties deemed necessary by the supervisor and/or manager Qualifications • Minimum Age: 16• Good written and verbal skills, with ability to interact with guests in a positive manner• Availability to work varied shifts, including nights, weekends and holidays• Lost & Found/Rental position requires ability to lift up to 40 lbs. from the ground to shoulder level.• Switch gears on a moment’s notice and adapt to shifting priorities• Have problem solving and decisions making skills while focusing on the best solutions for every case• Computer knowledge- including excel, word, power point, outlook, and internet. Knowledge of or ability to learn Six Flags applications. • General knowledge of all Admissions areas and ability to exercise good judgment• Must be willing to work outdoors in various weather conditions and stand for extended periods of time• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude• Must have strong teamwork skills and the ability to work with others

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Responsibilities

This role involves accurately handling various transactions like selling tickets and passes, responding to guest inquiries via multiple channels, and resolving guest concerns or compliments. Responsibilities also include maintaining a safe environment, renting equipment, managing lost and found inventory, and performing other duties as assigned by management.