Guest Relations, Zelo Restaurant at Four Seasons
20121 Milano, Lombardia, Italy -
Full Time


Start Date

Immediate

Expiry Date

07 Aug, 25

Salary

0.0

Posted On

08 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Responsibilities

ABOUT THE ROLE:

The Host( ess ) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Zelo Restaurant , reporting into the Restaurant Manager.

WHAT YOU WILL DO:

Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
Ensure cleanliness of each section of the dining room s and make necessary improvements as well as check each table prior to opening to ensure its proper set
Develop a complete working knowledge of the menus, menu ingredients and restaurant information

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